Set problems importing mail service

If you're having bug downloading email from your onetime account into Gmail or if emails are missing or deleted subsequently your import, follow the tips below.

If you lot only want new postal service, ready automatic forwarding instead.

Quick fixes to endeavor first

If you're having problems importing your postal service, endeavour each of the steps beneath. Afterward you effort each one, check to see if the trouble is fixed.

  • Check that you entered the right password.
  • Make sure the account you're trying to import from still works.
  • Delete and and then add back the email address you lot're importing from. Hither's how:
  1. On your figurer, open Gmail.
  2. In the top right, click SettingsSettings and then  Encounter all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the "Bank check mail from other accounts" section, delete the e-mail address you're importing from, and so add it back.

If the above steps didn't work, check for problems with the program Gmail uses to become post from other accounts.

Set up bug connecting to another business relationship

Cull the type of account you're having issues importing from:

A different email provider

If you're having problems importing electronic mail from some other email account, like Outlook or Yahoo, cheque your other electronic mail account's settings. Brand sure:

  • The name of the other email's Popular server is the same as the one you lot entered in Gmail
  • The other email program allows leaving messages on the server
  • The port is either 110 or 995

If filling in the right info doesn't work or if your other provider doesn't provide POP access, contact the provider.

A unlike Gmail address

If you're having bug importing your post from some other Gmail address, including one you got through work, school, or another organization, try these steps.

Alter your access settings

If you stop Gmail from blocking certain apps and accounts, your import might outset working. In the account you lot're importing from, try allowing access to your business relationship.

Cheque your Pop settings

Stride 1: In the business relationship you lot want to import from, check that yous've prepare upwards Popular.

  1. On your figurer, open your e-mail account.
  2. In the top right, click SettingsSettings and then See all settings .
  3. Open the "Forwarding and POP/IMAP" tab.
  4. In the "Popular Download" department, bank check that information technology says "Pop is enabled."

Stride 2: In the account y'all want to import to, check your import settings.

  1. On your computer, open Gmail.
  2. In the top right, click SettingsSettings and then See all settings .
  3. Open the "Accounts and Import" tab.
  4. In the "Check post from other accounts" department, select the business relationship y'all're trying to import from.
  5. Make sure you're using the post-obit settings:
    • Username: Your full email accost (for example, yourname@yourdomain.com)
    • Countersign: Your Gmail password
    • POP Server: pop.gmail.com
    • Port: 995
    • Leave a copy of retrieved message on the server: Unchecked
    • Always use a secure connexion (SSL) when retrieving mail: Checked
  6. If you aren't getting emails subsequently 2 hours, check for other issues.

Other issues getting email

If you take i of the following problems, try again after or go in impact with your other email provider:

  • Connection timed out
  • Connection reset
  • Emails arrive more than once
  • Emails arrive in the incorrect order
  • Nonetheless getting new emails later y'all stopped an import

For the problems below, follow the steps. If the steps don't work, endeavour again later on or contact your other email provider.

Read error

Delete or move the oldest email that wasn't imported.

Empty line

Look for an email that has a single period on a line by itself. Delete this e-mail.

Likewise many messages on the other server

Your other account has more emails than Gmail is able to import. You lot tin:

  • Delete emails from your other inbox
  • Movement some emails from your inbox into folders

Some emails don't go far

Try searching for your mail:

  1. On your computer, open Gmail.
  2. In the search bar at the top, enter "in:anywhere" and and so your search terms.
  3. Press Return or Enter.

You can also bank check folders in your other e-mail account for mail that didn't import.

Can't detect emails after import

If some of your emails are missing after you imported them, follow the steps below. Afterwards you try each step, cheque to meet if the problem is fixed.

Pace 2: Check the size of your electronic mail

Gmail tin can't import emails that are 150 MB or bigger, including whatsoever attachments.

Here'due south how to search Gmail for emails by size:

  1. Open Gmail.
  2. In the search box:
    • To search for emails by size, enter size: followed past the size in bytes. For example: size:1000000
    • To search for emails bigger than a sure size, enter larger: followed past the size in bytes. For case: larger:10M
    • To search for emails smaller than a certain size, enter smaller: followed past the size in bytes. For case: smaller:10M

To bank check the size of an email from a different provider, like Outlook or Yahoo, refer to the other provider'due south client support.

Even so having bug

If y'all even so have problems, check your business relationship settings, contact your third-party email provider, or post a question in the Gmail Aid Forum.

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